TalkShoe Acquired by VoIP Firm iotum

TalkShoe LogoPodcasting platform TalkShoe has been acquired by Canadian VoIP company iotum. Never heard of TalkShoe? Surprised to learn that the service is still around? You’re not alone. The company hasn’t made much in the way of podcasting news in recent years. Regardless, TalkShoe has been around for awhile. It works similar to BlogTalkRadio in that it allows users to create podcasts by simply dialing in over a phone line. Both TalkShoe and BlogTalkRadio launched a few years after the podcasting medium began. And while both services aren’t always at the forefront of conversations about podcasting, they’ve managed to find a base of loyal users who continue to keep them going.

iotum (yes, they spell it with a lower-case i) is described as:

An award-winning leader in teleconferencing and group communications solutions, iotum provides collaboration SaaS products for organizations of any size. Each service is an easy, reliable and feature-rich conferencing alternative to over-priced or under-featured competitors. iotum’s flagship product, FreeConference.com, serves over a billion minutes a year of all–digital conference calls.

With offices in Los Angeles and Toronto, iotum is a fast growing private company and is #199 on Inc. Magazine’s Inc5000 list and No. 27 on the PROFIT 500. Deloitte added iotum to the Fast 500 in 2015.

This is the first podcasting-related acquisition I can think of that’s involved a non-media company buying a podcasting platform. No word yet on what this acquisition may mean for the future of TalkShoe.

Player FM Brings New Search, Listening Features With Latest Update

PlayerFM LogoPlayer FM recently released version 3.5 of its podcasting app for Android. The new version of Player FM comes with some impressive new features that should come in handy for those who are looking to improve their podcast-consumption experience.

First up is Player FM’s new Unified Search Results feature:

1000+ topics, 100,000+ series, and over 5 million playable episodes are now searchable from the same, universal, result screen! Using the new series carousels and topics dial, get what you’re looking for right away. In addition, you’ll get a row of results matching your own subscriptions, so it’s a quick way to jump to your favorite show.

Next on the list is the app’s redesigned Discover and Catalog features:

There’s a podcast or 10 for every occasion, making discovery a key challenge for any podcast app. Player FM has from day one focused on the discovery problem, providing an independent, open-source catalogue covering hundreds of niche topics. The Discover tab has been redesigned to make browsing a pleasure, whether you to find shows to subscribe to or episodes to play right now. As with the new search screen, you’ll see a unified screen per topic – explore related topics, series, and episodes in the one place. It’s the simplest and cleanest navigation model since the app launched.

One of the more interesting features of the new Player FM app is Flexible Download Order:

So you’ve just heard about this hot new show and you simply have to hear all episodes before sunset! Player already lets you set a custom download limit for this series to make sure you get a bunch of recent items. But you probably want to start from the start if it’s a “serial” storyline, a multi-part documentary, or a lecture series. In that case, the usual “get latest N episodes” setting won’t work for you. With Player FM 3.5, you can now optimise any series for binging with flexible downloading order. Set your new obsession to download “oldest unplayed” and cancel your weekend plans.

Player FM 3.5 can even assign customized notification tones to specific podcasts on a user’s subscription list, making it easy to know when new episodes are available from their favorite shows.

To learn more about the latest version of Player FM, click the link at the top of this entry. The app is available as a free download from the Google Play Store.

SoundCloud Podcasting Services Down For Many Users

SoundCloud LogoSoundCloud, the so-called “YouTube of audio,” isn’t really living up to that title for many users this weekend. SoundCloud’s Podcasting Community Forum has been inundated with reports of audio files and RSS feeds not working. The problem seems to be primarily affecting SoundCloud users who rely on the service for their podcasts, as opposed to music-based users. The common problem amongst most of these complaints is that media links contained within users’ RSS feeds are returning 403 Forbidden errors. Here’s an example post from SoundCloud user Hector Trujillo 12, who’s just trying to listen to a SoundCloud-hosted podcast:

I receive “Error 403” whenever I try to play or download an episode of the “Guys We F****d” podcast via my podcast app. I contacted the app developer and he informed me that it had nothing to do with the app but actually with the hosting services of the podcast’s platform which in this case is Soundcloud.

Here’s a post from user DJ FOTN who is running a podcast thru SoundCloud:

I’ve been having difficulty this morning getting iTunes Connect to Validate my feed. I’ve tried all of the suggestions and have made sure all my Artwork is set up correctly (I think), I’ve even deleted and re-uploaded the episode.

The Episode is showing up in iTunes Connect but can’t be downloaded.

When I check the feed on https://validator.w3.org/feed/ it says the feed is Validated.

Just a note, if you paste the feed into a browser and locate the mp3 link, following this link returns the error message:
403 Forbidden
Request forbidden by administrative rules.

The only clue to be found as to why this is happening comes from SoundCloud’s status blog:

April 30th, 2016 9:39 PM CET / 1:39 PM PST

“We will be doing maintenance on our site shortly that will affect RSS feeds. This feature will be disabled for all tracks until further notice. Please continue to check our Status Blog for updates.”

Considering the podcasting side of SoundCloud relies on RSS functionality, it seems likely that this maintenance is what’s causing users to get the 403 messages. No word on how long SoundCloud will be performing this maintenance. Problems like this with podcast feeds can cause them to be delisted in the iTunes Store. Hopefully, SoundCloud gets this sorted out before that starts happening to the many users who rely on the service.

New Media Expo Under New Management

NMX LogoNew Media Expo (NMX), the podcasting/blogging conference usually held annually in Las Vegas, has been a big draw for new media creators and industry players for years. But NMX has been conspicuously absent from the new-media landscape in 2016. Late last year, NMX founder Rick Calvert sent out a cryptic message to NMX attendees, explaining why they hadn’t yet received their promised virtual ticket content. Since then, there’d been little contact from anyone at NMX. That silence ended today with a message posted to the NMX website, announcing the conference is officially under new management:

Dear NMX Community,

I am deeply sorry.

Last year was a difficult year, both for the NMX event and for me personally. Our co-location with the NAB show simply did not work out the way I had hoped. After the event, NMX was left in dire financial condition.

At the same time, the people I love most in the world were requiring lots of my attention.

I was overwhelmed by it all and simply shut down communication completely. While the online world we all live in is very public, I am actually a very private person, and was (and still am) not comfortable sharing these challenges publicly.

However that is not an excuse for not letting you know what was going on with NMX. I hope you can accept my apology for not communicating, and making you feel (understandably) like I didn’t care, or worse, that I intentionally didn’t deliver what you’d paid for.

Words cannot express how sorry I am for the frustration I caused you. This is especially saddening because I started this company to help content creators learn, grow, and become successful. This past year, I failed you.

As of today, I am still not able to give NMX the time and attention it deserves. Effective immediately, I will be taking a leave of absence from my duties as CEO. Obviously hindsight is twenty-twenty, but I should have done this long ago.

Patti Hosking will assume management of NMX events. Patti is a thoughtful professional, with great integrity and strength. She has my full support in working to restore our relationships and service to you. I will continue my leave of absence from my duties as CEO until such time that my private matters are resolved and I can give the business my full attention.

We are committed to this community and are putting a plan in place to provide better communication with you, and to resolve any problems this lack of communication may have caused you. This will take time, but it is in motion now.

You deserved better from me last year. Nothing is more important than regaining your trust, and I hope you will give Patti and the entire NMX team the opportunity to start regaining your trust going forward. Please contact Patti by email with any further questions.

Sincerely,

Rick Calvert

Founder & CEO,

New Media Expo – NMX

No word yet on what this change will mean for the future of the conference. But it’s clear Rick Calvert needs to step away from his leadership role at NMX. Hopefully, this move will revitalize NMX and get it back on track.

Cast Is an All-In-One Podcast Production and Publishing Platform

Cast bannerIt’s become progressively easier over the years to produce and publish podcasts. But there are still a lot of moving parts involved in the process. Recording, editing, uploading, publishing to the web, and syndicating thru RSS are just a few of the steps needed to take a podcast from concept to reality. A veritable cottage industry has arisen to help guide podcasters thru all of the technology and services that are available for producing podcasts. But what if there was one tool that did everything? That’s where Cast, a new web-based podcast production system comes in.

Cast bills itself as a simple, all-in-one solution for producing podcasts. Cast does everything inside your web browser. Here are the important features:

  • Record high-fidelity audio, alone or with guests around the world with no extra software. It’s all stored in the cloud.
  • Edit your podcast quickly. Drop in audio, and make use of powerful presets like dynamic compression.
  • Publish your podcast with the click of a button – all Cast plans include hosting, RSS feeds, and analytics at no extra charge.
  • High-quality synced audio.
  • No login required for guests.
  • Live text chat & show notes.
  • Audio storage in the cloud.
  • Analytics on published casts.
  • Nothing to download, Cast does everything in a web browser.

Cast has two pricing tiers. The “Hobby” tier costs $10 per month, includes 10 hours of recording time per month with unlimited editing and mixing, unlimited podcast hosting, and one RSS feed. The “Pro” tier costs $30 per month and comes with 100 hours of recording time per month, unlimited editing and mixing, unlimited podcast hosting, and unlimited RSS feeds. A free trial of the Hobby tier is available for one month.

At first look, the Cast system may appear costly. But when you factor in that both tiers include media hosting, the overall price levels out a bit.

Podcasters tend to be fiercely loyal to the products and services they use in producing their shows. Only time will tell if Cast becomes a truly viable player in this space. Given the full-featured nature of the service, it definitely shows a lot of promise.

SoundCloud Launches New Service, Spotify Gets More Funding

SoundCloud LogoSoundCloud and Spotify are two big audio platforms that have made their fair share of podcasting news over the last year. Here’s a brief roundup of what the two services have been up to lately.

Earlier this month, SoundCloud launched its new SoundCloud Go service. SoundCloud Go is aimed squarely at music fans. It’s unclear what this new service may mean for podcasters. SoundCloud Go boasts these features:

  • More tracks: 125 million+
  • Listen offline
  • Unlock previews as full tracks
  • Ad-free

SoundCloud Go is currently offering a one-month free trial with a price of $9.99/month after that. U.S. based SoundCloud users with Pro Unlimited accounts will be able to subscribe to the service for a discount at $4.99/month.

Swedish streaming service Spotify announced it’d be adding podcasts to its platform almost one year ago. Since then, the company has kept its podcasting support in a fairly limited beta stage while it manually adds new shows to its directory. Last month, it was announced that Spotify received another $1billion worth of funding:

The money is technically “convertible debt,” which means the investors will have a chance to buy in at a discounted rate should Spotify decide to go public. Some experts say that’s going to happen in 2017—Spotify already had $600 million in the bank at the time of this new round, so even though they’re losing money (Spotify lost $180 million in 2014), this new investment will likely keep the company afloat until their IPO.

spotify logoThe launch of SoundCloud Go puts the two services in more direct competition. SoundCloud’s financial status has been somewhat grim for awhile. SoundCloud Go may be a good way for the company to bring in desperately needed revenue. Meanwhile, Spotify’s growth has been slow but steady. However, the company faces increasing costs due to the complex and costly nature of music licensing. If the two services don’t reach financial stability soon, it may the beginning of the end for them both.

Podcasts Coming to Google Play Music Tomorrow

Google Play logoIt’s been almost six months since Google announced it would be adding podcasts to its Google Play Music service. Since then, a limited number of podcasts have trickled out thru the platform. It now appears that Google will officially launch the podcasting side of Google Play Music on Monday, April 18th. The launch date was discovered as part of an internal NPR e-mail that was leaked to the public. The date hasn’t been confirmed by Google representatives.

The internal NPR message allegedly contains this statement:

Google will launch podcasts on Android and other platforms next Monday, April 18, inside of Google Play Music, a streaming service similar to Apple Music. Please note: this information is embargoed and should not be shared or promoted externally until Monday. NPR has worked with Google to ensure that public radio is represented in the Google Play environment.

Given NPR’s monolithic presence in the podcast space, it seems logical that the organization would want to be prepared for the launch of a new platform carrying its programs. That gives some legitimacy to the nature of the e-mail. Considering how cagey Google has been about its entrance into podcasting, it’s hard to say what this information will mean for all podcasters.

If you haven’t yet submitted your own podcast to the Google Play Music directory, you can do so here.

Explore Podcasting’s Early Days with The 2005 Podcast Core Sample Collection

Internet Archive logoI began listening to podcasts in late 2004. Since then, I’ve downloaded (tens of?) thousands of individual podcast episodes. Most of these were listened to once and immediately deleted. Why would I ever want to listen to an episode twice, I thought. It’s been well over a decade since those early days of the medium. At times, I think it’d be nice to revisit some of the first podcasts I listened to. Problem is, many of those shows have disappeared from the internet, while others that are still around no longer keep full archives of their episodes online.

Not all hope is lost when it comes to revisiting pods of yore. In February of 2005, Jason Scott, a blogger and avid collector of digital media, took on the task of downloading and saving all of the podcasts he could find:

So one day I looked at Podcasts. I liked some aspects of them, so I am downloading all of them. Every one. I am going back and swiping older ones as I can find them, but I’m still in the process of getting every single one, so it’s taking some time. I have them in languages I’ve never spoken, and I have listened to less than one tenth of one percent of them. At last count I’m at 75 gigabytes of podcasts which works out to roughly 7,500 individual files. I suspect there are doubles and many missed files, but we’ll see if that comes with time.

Last year, Jason began uploading his collection of podcasts to the Internet Archive. Last month, he announced that the collection was live and accessible to the public. These files can be found under The 2005 Podcast Core Sample Collection. Jason estimates that the collection holds about 14,000 files saved from about 540 different shows.

I’ve searched the collection for shows I listened to (and produced) from 2004/2005. I’ve had some hits and some misses. Regardless, it’s great that this collection is now available to anyone who’d like to hear what podcasting sounded like in the beginning.

Tip of the hat to Radio Survivor, who covered the Core Sample last week.

iTunes Connect Is Your New Podcast Dashboard

iTunes logo newAbout a year ago, I suggested that it was time for the iTunes team to create a dedicated user portal for podcasters. Perhaps someone over at Apple is listening. Last week, podcasters looking to add new shows to the iTunes Store noticed that the “Submit a Podcast” option that’s been available in the iTunes desktop application since Apple first added podcasts to the platform, was gone. A few days later, the option returned. Instead of opening a submission form inside the iTunes application as it has always done, clicking the “Submit a Podcast” link now opens a web browser that directs to the new iTunes Connect page.

iTunes Connect login

iTunes Connect prompts you to log in with an Apple ID and password. Once logged in, the site provides an iTunes Connect: My Podcast page that shows a list of all of the podcasts you’ve submitted to iTunes using your Apple ID. You should see any active shows under your account and you may see old shows that (for whatever reason) have been removed from the iTunes Store. Click on the album art for any of the shows and you’re taken to a new page that presents a short list of options: Refresh Feed, View in iTunes Store, Hide Podcast, and Delete Podcast. There’s also a field for the podcast’s feed URL (in the screenshot below, I’ve blanked the field – you’d normally see the current feed URL of the show in this field) along with the show’s status in the directory as well as the date/time of the listing’s last refresh. (Altering the text in the URL field activates a Save button on the right-hand side of the screen. Presumably, you could use this to update a podcast’s feed URL in the iTunes system.)

iTunes Connect podcast dashboard

Apple brought this new podcast dashboard online with little fanfare. It’s possible they’ve done this to cut down on some of the frequent support requests they receive (refreshing feeds, changing feed URL’s, etc.). This web-based system also makes it possible to submit podcasts using devices other than Mac or Windows computers. It’s the logical next step for what is still podcasting’s biggest directory to give a little more access and control to those of us who are providing its content. It’s a long overdue change.

Reactions to NPR’s New Measurement Guidelines

NPR logoThere’s been a lot of talk about measurement in the podcasting space as of late. As more attention has become focused on the medium in terms of press coverage and money, the pressure has been on for podcasters to come up with a standard for measuring podcast plays. Groups like IAB (and the Association of DownloadableMedia before it) have tried to come up with a consensus on how podcast downloads and plays should be measured. It’s been an ongoing process that’s taking feedback from hundreds of different digital media services and content creators.

It looks like NPR didn’t want to wait for an industry-wide consensus on measurement. Last week, the public media giant released Public Radio Podcast Measurement Guidelines v1.1, a comprehensive document that shows how NPR defines what should (and shouldn’t) be counted as a podcast download. In the document’s introduction, it refers to the current state of podcast measurement as “the Wild West,” implying that, when it comes to podcast stats, anything goes. The document also notes that its “standards” were created solely by NPR and its related organizations. No input was considered from IAB before NPR went public with these guidelines.

On one level, NPR deserves some credit for trying to move the measurement process forward. But from a different angle, the organization has just trampled over podcast measurement systems that have been in place for years. In an article on Observer’s Business & Tech site, Rob Walch, VP of Podcaster Relations at LibSyn gave his thoughts on NPR’s measurement guidelines:

…Rob Walch, a vice president at Libsyn, sees the public radio guidelines differently. ‘I think the way they went about this was heavy handed and arrogant at best,’ Mr. Walch said in a phone call with the Observer. He objected especially to the document opening with the ‘wild west’ language, when, he argues, companies in the podcasting industry, such as his, Blubrry and Podtrac, have been discussing this question for some time. ‘The reality is that podcasting has been around for 11 years, and there are companies that understand podcasting methods better than NPR,’ he added.

Blubrry also crafted its own response to NPR’s measurement guidelines:

For the past 11 years, RawVoice / Blubrry and other leading companies in the podcasting space have worked tirelessly to provide accurate reporting to podcasters and media buyers. The ‘Wild West’ statement in the document is unwarranted, RawVoice / Blubrry is asking the coalition to retract the language, and publicly recognize those who have successfully championed meticulous, rigorous and precise podcast reporting.

It’s hard to say for sure how these new NPR guidelines will affect podcast statistics going forward. Due to the massive popularity of NPR shows, the organization can throw around a lot of weight in the podcasting space. If media buyers who place ads on podcasts look at NPR’s statistics method as the best way to gather download numbers, will those buyers then force other, more established statistics platforms, to fall in line?

Disclosure: I work part-time with the Blubrry support team and Podcaster News Executive Editor Todd Cochrane is the CEO of Rawvoice, parent company of Blubrry.